You warrant that;

• A. you are at least eighteen (18) years of age; and that.
• B. you are acting on your own behalf; and that
• C. you have good and unencumbered title to the item(s) you send in, or wish to sell to us; and
• D. you have the appropriate authority to sell and transfer the item(s); and.
• E. the said item(s) are sold free of any charges, liens, encumbrances and claims of any nature and description whatsoever including those of any third parties; and that
• F. the said item(s) are not derived from, or been created by, as a result of activity which is either illegal or immoral in either the jurisdiction of england and Wales or any other country; and that
• G. any matter initiated by you will not result in Goldealers being in breach of any money laundering, terrorism, or any other laws of England and Wales or of any other country; and that
• H. you are the sole proprietor of any item(s) offered to be sold to Goldealers and the legal and beneficial owner in respect thereof.

Goldealers reserve the right to ask you to provide documentation or other proof of your ability to abide with the requirements stipulated at (A) to (H) above.

The online estimate tool, located on the website is solely for the convenience of the supplier and is only to be used as providing an estimated price of the precious metal item(s).

The online estimate tool is based upon the presumption that the information provided by the supplier is accurate (based upon the current market value of the precious metal on the day of use, and not necessarily the price of the precious metal on the day Goldealers receive your item(s)).

The price that is generated by the online estimate tool is not to be treated as an offer for which Goldealers will be bound by, which the Supplier accepts by sending the item(s) to Goldealers Ltd.

The supplier is aware that all item(s) will be tested for accuracty.

The supplier is responsible for ensuring that all item(s) are packaged appropriately when sending the item(s) to Goldealers Ltd.

Goldealers Ltd will not accept any liability for any damage, breakage and/or loss to the item(s) whilst in transit to them.

It is the supplier‘s responsibility to ensure that the most appropriate shipping and insurance for their item(s) is selected.

Goldealers Ltd strongly recommends that the Supplier sends all item(s) using Royal Mail Special Delivery together with the appropriate level of insurance.

Goldealers Ltd does not endorse the use of Royal Mail Recorded Delivery as this does not offer either sufficient insurance or security, if at all.

Goldealers Ltd reserves the right to reject any item(s) which appear to be damaged, opened, or tampered with. Goldealers Ltd reserve the right to return any such item(s) to the consumer via the post office.

Goldealers Ltd offer a counter service for the convenience of the supplier.

This counter service is available via appointment only. Suppliers who turn up unannounced may be asked to leave their item(s) with us, or be turned away.

Goldealers Ltd will test and weigh all item(s) sent to them by the Supplier upon receipt of the same.

Where possible, Goldealers Ltd will test items using industry standard X-Ray Flourescence technology to avoid damaging any items.

There may be occasion when it is necessary to file a very small sample or apply an acid test to the item(s) sent in by the Supplier. Goldealers Ltd will endeavour to ensure this is done on an area of the item(s) that is not easily visible. As a result of such testing, the item(s) may become tarnished. However, such tarnishing is usually superficial and can normally be polished out.

There may be occasion when it is necessary to perform a full melt and assay in order to establish a valuation. This will happen in consultation with the supplier, and may incur charges.

Goldealers Ltd reserve the right to estimate the weight or remove any non-precious metal material (e.g. glass, stones, enamel, steel, precious stones or other metals). Items may be damaged in the process and as such Goldealers Ltd accepts no responsibility for any damage caused in respect thereof.

In the event that Goldealers Ltd determine that an item is actually non precious metal (e.g. copper, zinc, nickel alloy), the items will be destroyed.

Goldealers Ltd reserve the right to request the cost of postage for non-precious metal items to be returned.

Goldealers Ltd is a cash-free business.

All payments for precious metal items will be via bank transfer, either BACS or Faster Payments.

Where possible, Goldealers Ltd will provide a tracking link, so that the supplier can track the payment.

If Goldealers have incurred any costs outside the normal scope of a basic appraisal when determining the value of the suppliers’ items, Goldealers Ltd reserve the right to pass these costs onto the supplier prior to returning any items. Examples of such costs include costs such as melting, refining, sending items 3rd party appraisal etc.

Please note that after payment has been issued to the supplier, metals are typically melted, refined and sold on the same day. As such, it is not usually possible to return goods to the supplier once prices have been agreed and payment has been processed.

Goldealers reserves the right to return any item(s) to the Supplier.

Once payment has been issued for the supplier‘ item(s), the transaction is considered complete. Item(s) will not be returned to the supplier until Goldealers Ltd has been refunded into its bank account, and funds have cleared.

Goldealers Ltd offer a sample testing service as a gesture of goodwill and this service incurs costs by Goldealers Ltd. The purpose of testing samples, is for the purpose of appraising material of a larger batch. Sometimes, the costs incurred in testing any sample material can far outweigh the value of the sample. As such, Goldealers Ltd reserve the right not to return or pay for samples which have been sent to Goldealers Ltd, or its partners, and reserve the right not to pay the supplier for samples tested in the event that the larger transaction is not proceeding.

Sometimes, the act of testing the sample results in a destructive form of testing, and it may not be possible to recover the tested sample.

Supplies of precious metal in industrial form will be treated as a trade supply.

VAT registered suppliers & business account holders understand that once precious metals are in the posession of Goldealers Ltd, or its partners, the transaction cannot be reversed. Precious metals are assayed, costs are incurred, and precious metals are sold immediately. As such, distance selling laws do not apply.

Trade supplies are covered under a separate terms of sale agreement.

Goldealers will not accept any liability for loss or damage resulting from the use of services offered by them. Similarly, Goldealers will not under any circumstances be held liable to any third party, including any insurance carrier.

You agree that by using the service provided by Goldealers Ltd and therefore accepting the terms and conditions stated above that you agree that these Terms and Conditions are to be governed and construed in accordance with the law of the Supreme Court of England and Wales and that in the event that any matter becomes the subject of dispute, this will be a matter that is subject to the jurisdiction of the Supreme Courts of England and Wales.

Our trading operations are strictly limited within the United Kingdom. Consequently, we are unable to engage in transactions with entities or individuals shipping from outside the UK.

The terms and conditions of the use of the Goldealers Website and associated web pages can be found in the Website Terms and Conditions of use document.

• Terms & Conditions of use
• Privacy Notice
• Anti Money Laundering
• Gold Standard Implementation Guidance